FAQ

Anyone can report a case. You can report a case as an individual or, if you own a company or are the authorized representative of a company, you can report a case on behalf of the company.

You can report a case by filling in a form. You can find that form by clicking here and scrolling down. At the bottom of that page you will find the form. Not every case is suitable for ClaimShare. If you would like to know what kind of business are eligible, click here. If you want to know what information you need to provide, click here.

We ask for your contact information and a description of the case. In order to be able to assess the matter the following information is of interest to us:

  • A brief description of the facts
  • A short explanation of your role in the case
  • What has gone wrong and what rule you think has been broken 
  • Why do you think that this case would be promising in a legal procedure 
  • In the case of a group case: what is the common core of your complaint and how many co-claimants do you estimate there are 
  • How large do you estimate the total extent of the damage is (thus of all the claimants together).

With a group claim, the core of the complaint is the same among all co-claimants. For example, if you have all purchased the same product and that product does not work properly or if you have all been the victim of the same fraud. It is also important that the substance of the complaint is independent of your personal circumstances. For example, if the customer complaint is that you received inadequate information and you were all personally given the information – for example, in a personal conversation – that will not be likely. Please note that it is not a problem if the damages differ due to personal circumstances. 

If there is no group claim, we speak of an individual claim. You can report both types of cases. By its very nature, large groups almost never lend themselves to individual cases. 

First of all, it must be a case that could lead to a financial compensation amounting to at least EUR 250,000 and the counterparty must have the financial means or insurance to be able to pay this amount. Furthermore, it may be no more than five years ago that you were aware of or could have been aware of the accusation that you are making against the other. If it is a group case (thus one in which multiple people are involved), the core of your complaint must be the same as that of all the other claimants. Otherwise, we cannot combine the claims. If you want to report an individual case (where there is only one claimant), it is important that you have sought legal advice and that you enclose that opinion.

No. However, as an expert (e.g. lawyer or journalist) you may have incurred costs and /or hours (preliminary work) that have contributed to legal thinking and/or making important information available. If your preliminary work leads to publication, we can arrange for a fee. If you treat the case as a lawyer or attorney, besides a fixed fee you can share in the proceeds of the case.

When reporting an individual claim, legal advice must be available. But also in a group claim it helps enormously. Finding out if a case is suitable and achievable is a time-consuming and sometimes expensive job and we are not always able to do that (or have that done). If you have legal advice, always send it to us. You can send it in your email to info@claimshare.com. The more thorough the advice is, the more it helps.

No. If we judge your case at the outset to be "appropriate" and you do not have a lawyer, we will check our own network to find a suitable lawyer for the matter who will assess and possibly handle your claim. Note: This is not required of ClaimShare, and you remain responsible for handling your claim, including the monitoring of (limitation) terms.

If you only want to fund the case of a client through ClaimShare, for us you will remain the lawyer. After a positive review from both sides, we will make a budget with you and agreements about it. If we do not reach agreement about that, we will not publish the case. Of course, the case remains your clients case and confidential information you have provided remains confidential.

In all other cases, you are the first candidate to handle the case if it falls in the scope of law you practice regularly. Usually you will have already put efforts in the case and we want to work efficiently. However, we must exercise restraint because we make an estimate of which competencies a case requires in our view. You are a partner in that conversation. If we cannot work something out and the case nevertheless ends up being published on the site, then you are eligible for compensation for work already performed. 

Yes, of course, we treat your personal information confidentially. This is legally established in our terms and conditions. As part of the review, we will also submit your information to the Supervisory Board. They also observe confidentiality. In addition, we may wish to involve the opinion of a third party (usually a specialist). From this third party we will stipulate that they will also observe confidentiality.

Registration of a case does not interrupt the limitation period. You will remain responsible for this.

After you have reported a case, you will receive an email from ClaimShare containing a confirmation. ClaimShare then will make an internal assessment of the matter. In addition, all kinds of circumstances may be involved. You can read about what takes place in this process here.

After the first assessment of whether a case is suited for the platform (for an explanation click here) we will assess whether the case legally has a chance of success. If so, we will contact you and we will discuss the case with you, unless you notify us that you do not want to play any role in the procedure.

If the results of the assessment are positive, we make a calculation of the likely costs. This will include all costs that we expect to incur for the lawsuit (without appeal). Based on this, we calculate how many claimants we need to recruit to have a cost-effective legal case that benefits everyone. If the result appears to be feasible, we make a decision about publication on the internet site.

ClaimShare makes the decision regarding whether or not the case will be published on the internet site. In either case, you will receive a message.

A minimum number of participants must register in order for a procedure to be feasible. In the event of insufficient registration, the case will not be pursued. And the more participants there are, the greater the pressure on the counterparty to offer a solution. Everyone can help by sharing information about the case with as many people as possible.

Together with our crowd-building and funding experts, we create an appropriate marketing plan for each case. This may differ per case and can entail anything from calling for a general meeting to an online or social media campaign or press releases, whatever is necessary and possible. The entire registration process takes place online, from identification to uploading of supporting documents. We need at least a minimum number of participants to let the case proceed and possibly funders. We strive to involve as many participants as possible to be as strong as possible against the counterparty. Everybody can help. After signing up, we ask people to "share" the matter as much as possible with those involved. Everything counts, the more people participate, the bigger the snowballing. 

Once the registration period is closed, we will examine whether there are enough participants and – if the case is open for funders – funders have subscribed. If so, the case will start. If not, the case will not be pursued. Of course you will be informed about this. You can read about the process here.

You are a claimant in a case if you fit in the description of the claimant on the web page of the case. For each case this is described separately on the web page. You can only register if you fit in the definition of the claimant.

After you have logged on as a claimant, you will receive an email containing information about when and how do you can participate in the case. Once participation has been opened, you will receive an email with a link to your personal online file. If you click on the link, you can provide the requested information and press "send." From the moment that you have provided the correct information  you are a participant in the case.

Some cases begin with a pre-publication. This means that you can register as a claimant, without yet being able to register as a participant. A pre-publication often does not indicate all relevant information and can be done for  various reasons. Sometimes we want to first determine whether there is sufficient interest in the case or, for example, sometimes we do not have all relevant information available yet.

You fill in your e-mail address and other requested information in the appropriate fields on the web page of the case and press the button. Registering as a claimant is free of any obligation and free of charge. You will be kept informed of important developments in the case. 

After the login you will receive a confirmation email containing information about how you can become a participant in the case.

If you decide to participate in the case, you conclude an agreement with the foundation that will represent your interests in the lawsuit. This agreement will state that you do not pay anything for participation in the lawsuit, but if you receive (damages) compensation in the case, you forfeit a part of it. The size of that portion is stated on the web page of in the case and in the agreement. Generally, it is 15-25% of the revenue plus the costs that are incurred, distributed among all claimants. If the case is appealed, the percentage may be higher. If no benefit is achieved, you will not pay anything. The financial risk entirely lies with funders.

Registering as a claimant is totally free of any obligation. By signing up, you are stating that you are a claimant, that you support the case and that you intend to participate in the lawsuit. If you decide to do so, you register as a participant and enter into an agreement. Please note: you can share in any recovery from the claim only if you have provided and sent all the correct and requested information for participation, you can share in the possible proceeds of the case. 

As much as possible. We protect your personal information and your participation is kept secret from others. If the case goes to court, it is possible that at some point in the procedure the names of the participants must be produced, for example because the damage must be proven. We will submit the requested information to the process only if it is required in the case and then only as little as possible.

For each case, together with our crowd-building and funding experts, we create an appropriate marketing plan. This differs per case and can entail anything from calling for a meeting to an online or social media campaign or press releases, whatever is necessary and possible. We strive to involve as many claimants as possible to be as strong as possible against the counterparty. We need at least a minimum number of claimants to let the case proceed. As a claimant you can also help. After signing up, we ask people to "share" the matter as much as possible with those involved. Everything counts, as more people participate, there will be a snowball effect. If we do not get the minimum, the case will not proceed.

It is difficult to predict the outcome of a procedure. ClaimShare would like to have promising cases on its platform and happy customers. That is why we ask the lawyer for an analysis of the claim and want the lawyer to participate in the risk. ClaimShare’s revenue  is also partly dependent on the success. And for the participant the risks are limited.

How long the process will take is difficult to predict. It may take several months to a couple of years. It depends in part on the willingness of the other party to eventually settle. Of course we will keep you informed during the proceedings.

To register as a participant, you enter into an agreement by going to the field 'terms and conditions' and accepting the agreement. By doing so, you irrevocably transfer the collection of your case to a foundation. The foundation will collect and make decisions about the damage claim for you. If the case ends up with the collection of proceeds the participant will receive that amount or other advantage minus the incurred costs and a percentage. You may not have previously given this debt collection assignment to another party. If you are not sure, please contact us. Our contact details can be found at the bottom of this page.

Then you should check the following. If you have registered free of obligation with the other organization, then it is no problem. What matters is that you have not previously assigned the collection of your claim to another party. That can only be the case if that organization has unequivocally concluded an agreement with you about this. Are not you sure? Please contact us before signing up. Our contact details can be found at the bottom of the page.

We have to check whether enough participants and/or funders register for the case. You can support this by informing other claimants you know about the case. You can also help by ‘sharing’ the case as much as possible.

Once the case starts, we will keep you informed of the progress. Perhaps we will again ask you for relevant information during the procedure or for your opinion. You will then receive a message. You do not need to do anything else. Be sure you adjust changes with respect to your personal information in your user profile.

If not enough participants register, the case will not be pursued. You will then hear from us.

The most important risk is that you hand over your claim and there is a chance that the case ends up with no proceeds, it cannot get enough funding or for any other reason will not result in any or too little proceeds. On the other hand, your case is being handled by experts, you do not pay any costs, you don’t need to do anything or very little and you will get a good recovery if the lawsuit ends up successfully.

After a final judgment of the Court is obtained, it is possible that an appeal is made against is made against that judgment, or that we decide to appeal the decision. In both cases, it means that the claimants will automatically forfeit a higher percentage of any recovery. That is because the additional costs that will be incurred in the appeal must be paid. What that percentage is varies by case and is stated on the web page of the case and in the participants agreement. If the appeal cannot be financed or it is decided to abandon the appeal, the proceedings end.

By 'sharing' a claim we mean informing others of the existence of the claim by email or social media (such as Facebook, Twitter, and LinkedIn). You only share general information about a claim with a reference to the web page. Thus you do not share whether you are a participant or what role you have. 'Sharing' is not required, but it can make the difference with regard to gathering enough claimants to enable the claim to be pursued. 'Sharing' causes snowballing. Read here about how ‘sharing’ works. And, of course, you can also communicate with others by using traditional communication tools if you want to.

Follow us on social media; we have pages on Facebook, LinkedIn and Twitter.

Usually there is a minimum number of participants necessary for the case to be able to proceed, by ‘sharing’ information about the claim, it gets more publicity and it is therefore more likely that a sufficient number of participants will register. And thus it is more likely that the claim will actually be pursued. Moreover, the more participants there are the stronger the collective will be and therefore the greater the chances of success. Please note that it is not mandatory to 'share'. You can read here about the information you share if you participate in a claim.

You only share general information about the claim, with a reference to the web page. Thus you do not share whether you are a participant or what role you have. On social media you can add personal information to the message if you want to.

You can share the claim by clicking the "share this claim" link under the photo of the claim on the web page.

At the end of the registration process, you will also be given an opportunity to share the claim. You will see different icons of social media and email. By clicking on the icon you can share a general message about the case via the selected media. This can only be done if you are connected to the media in question. If you click on the envelope, you can share by email

Read here why sharing on as many media as possible is important.

If you click on 'share this claim', a screen will appear that shows you various icons for social media and mail. You can select the media that you are connected to and by doing so send a general message about sharing the claim via the selected media. Read here why sharing on as many media as possible is important.

Yes, certainly. We would really appreciate it. At the bottom of the homepage, you will find buttons for this that you can click.

Funding is the payment of the costs of the lawsuit, whereby the funder receives part of the recovery of the case. If the case for any reason not ends up with benefits, the funder loses his money. Funding can be arranged through this website ('Funders'). There may also be a third party providing the funding and taking this risk. The web page about the claim indicates the form of funding and the conditions.

The possibility of funding will be opened soon.

For each claim a budget is estimated of the costs of the lawsuit in one instance (i.e. without an appeal). A specification of the budgeted costs is listed on the web page for the funders of the claim. These costs are financed by you in exchange for a portion of any recovery. If extra financing for the claim is required or the case is appealed, a new round of funding takes place. For each funding, it is stated on the web page of the claim how the funding is used. 

In principle, anyone who is older than 18 years can help fund a lawsuit. You can also fund from your business. Please note that you are responsible for all possible tax consequences.

Registration is an online process that you can complete in a few minutes:

1. You fill in the amount, your contact information and bank account information (the account into which you want to receive the recovery);

2. You will then be taken through a short investors test that consists of a few simple questions; 

3. You accept the terms of the funding agreement; 

4. The last step is that you will pay the amount by electronic transfer via Ideal.

After you have gone through all the steps, you will receive the agreement by email. You also get access to an online file containing the agreement, you can adjust your information and you will be informed on the progress of the lawsuit.


Yes. Your money is kept separately on a third-party account of the payment service provider during the registration period. It is only paid to the foundation if it is certain that the claim will be pursued. If the claim will not be pursued, then the payment service provider will return your money, minus costs.

As long as the claim is open for funding, that is certainly possible! By acting as a funder in your own case too, you will receive a part of the proceeds you have ceded if the claim generates proceeds - or even more, depending on the amount of damage and the amount of your funding. 

At least the minimum number of participants must register. In addition, the case must be fully funded. If both or one of these two requirements are not met, the case will not be pursued and you will get your money refunded minus costs. Moreover, there may be special circumstances that would justify a claim not to be pursued in spite of sufficient registrations.

You choose a claim solely on the basis of your own judgement. The progress of a lawsuit is very difficult to predict. Your decision may be based on your (legal) opinion that the claim will have a good outcome. However, it may also be that you support a claim morally and therefore you are willing to fund it. Publication of a claim on the website by ClaimShare does not guarantee a successful outcome.

If the claim does not pursue, you will get your investment back, minus costs. If the lawsuit starts and results in a payment, the funders receive their investment back first. Of the remainder, the funders get a percentage. This percentage is stated on the web page of the specific claim. If the claim yields only part of the total investment, the funders only get back a part of their investment. If the claim does not lead to a payout, the funders will not receive anything and therefore they will not get their investment back.

The course of a claim is very difficult to predict in advance, as often all the information is not yet known. The biggest risk is that the lawsuit will be lost or for some other reason there will not be a payout. Then you have lost your money. Another big risk is that additional funding is needed because the case has become very complex or is appealed and that additional amount cannot be funded. In either case, the procedure will not proceed and you will lose the amount you invested because there is no return.

Yes, you pay 10% (including VAT) transaction costs on the amount that you invest. The transaction costs serve as the income for ClaimShare, with which it pays its business expenses and the costs associated with the recruitment and administration of participants and funders for the claim. If the lawsuit does not start because the target amount or the minimum required number of participants is not achieved, you will get your investment back minus the abovementioned 10%. If the claim will be pursued, your remaining investment is used to cover the costs of the legal process

For each claim, together with our crowd-building and funding experts, we create an appropriate marketing plan. This can entail anything from calling for a general meeting to an online or social media campaign or press releases, whatever is necessary and possible. We need to achieve the minimum number of participants to be able to proceed with the claim. As a funder, you can help too. After you have invested, we ask if you know other people who could be claimants or would like to be funders and if you would let them know about our website. Everything counts. The larger the number of participants the greater the potential recovery payment and thus the greater potential return. It is a ‘joint effort’. If everyone works together, there will be snowballing. If we do not succeed in funding the budget or getting the minimum number of participants, the claim will not be pursued. 

On the funding page of each claim there is a computing tool which, on the basis of the assumptions that you enter, calculates an indicative example return. Note that the calculation only gives one example on the basis of your assumptions and it is very difficult to predict the outcome of a procedure. Therefore, you should also look at the risks.

Only after the target amount and the minimum number of participants have been achieved the payment service provider will submit the investment to the foundation that deals with the claim. The foundation can use it in accordance with its statutory purpose solely for the sake of the claim and payments are controlled by ClaimShare. This ensures that agreements are kept.

If the target amount or the minimum required number of claimants is not achieved, you will get your investment back minus costs.

By 'sharing' the claim, you help bring it to the attention of others. That is important because a claim will only be pursued if a minimum number of participants register and the budget for the claim is fully financed. Furthermore, the more participants that register, the greater the total damage and thus the greater the potential return. So it pays to share!

The period for which registration is open for funders is predetermined. After this period, you will get a message from us at the email address you provided regarding whether or not the claim will be pursued.

If there are developments, we will send you a short email which refers to an update on the website, so you can follow the whole process.

To a certain extent. As a funder you get access to a secure online environment where you have access to your file(s). There you can adjust a few aspects of your personal information, such as a change of address or password. You cannot change your identity and therefore you cannot change whether you are investing as a business or privately.

If the case results in a payment, you will receive a message. The message contains a calculation of the amount. Once the amount you are entitled to has finally been established, it will automatically be transferred to the account number saved in your file.

We try to estimate the costs of a claim in advance as well as possible. But it may be that a case becomes – or is made – so complex that additional funding is needed. In that case, the claim is opened for additional funding. You can then provide additional funding. If you do not provide additional funding, this will automatically result in a (proportional) reduction of your percentage of the potential recovery because more funding is added. If the required additional funding is not collected, the lawsuit will end without recovery. 

Your potential recovery will be reduced by the additional funding. This means that your percentage of the potential recovery will automatically be reduced because there is more funding added, unless you also provide additional funding.

If the judgment is appealed, then the procedure enters a new phase which must be funded separately. The participant cedes an additional percentage of his potential proceeds to fund the new process funding round. Those who earlier in this claim acted as funders will be given priority and can thus acquire an additional share of any recovery. Thereafter, funding via the internet site will be opened to collect any remaining part of the funding. If the funding fails, the lawsuit will almost certainly end without payout.

An investors test is prescribed by the AFM for crowdfunding. Although ClaimShare is not under the control of the AFM, we have chosen a similar solution.The purpose of the test is to give the consumer insight into making a responsible investment decision. We go a little further than the AFM prescribes; if you fail, you cannot invest. We do that, among other reasons, because of the risks. Of course, the information you provide will remain confidential.

Yes, we treat all your data as strictly confidential. Of course, you are free to let others know about the existence of the claim and thus the gathering process and possibly improve your return. You can choose whether you want to mention that you have funded the lawsuit. Sharing a claim is not an obligation!

Please refer to the questions below. If the answer is not there, please fill in the contact form below or send an email with your question to info@claimshare.com. We will contact you as soon as possible.

You can only register if you have an email address. If you do not have one, you may use an email address of one of your family members or friends or create a free email account at www.gmail.com or www.hotmail.com.

1. If the case you want to register for is a pre-publication, you cannot log in. The reason for this is that the secure environment for that claim is not yet accessible. 

2. You can only log in if you have registered as a claimant and then, through the confirmation email from ClaimShare, provided additional details and a password has been created. If you have not done so yet, then look in your mailbox and follow the instructions in the email.
3. If you have lost your password, then click on the link forgot your password? on the bottom of the log in page

If this does not help, please contact us.

Note: if the case for which you want to register is a pre-publication, you cannot yet login.    

1. At the top of the menu bar go to 'Log in', and fill in your email address and password.Click on 'Dashboard'. 

2. In your digital file click on ‘My information’. You can adjust all your information, except your bankaccount number. 

If this does not work, you can fill out the contact field below or send an email to info@claimshare.com. We will be happy to help you.

  1. Have you already registered as a claimant for the claim? If not, look at registering.
  2. If you have already registered for a claim, look in your mailbox for your confirmation email from ClaimShare which has instructions on how to complete your registration. By clicking the link in the email, you can create a password. 
  3. If you have received a confirmation email without instructions on how to complete the registration, then the claim for which you have registered is a pre-publication. Therefore you still cannot log in and you will receive a message about this later.

If you have forgotten your password, go to 'Log in'. If you click on the bottom line Password Forgotten, you can fill in your email address. You will receive an email with a link that allows you to create a new password.

Perhaps it is in your spam filter. Look in your mailbox under 'spam' or 'unwanted email'.

If the confirmation email is in your spam filter, we would advise you to immediately add our e-mail address to the list of ‘safe senders' or 'safe recipients'. The most important communication takes place via email. You can do this in the following ways: 

Microsoft Outlook: Click with the right mouse button on the e-mail message and then click 'junk e-mail'. Then choose 'Add domain of sender to safe senders list'. 
Gmail: Please look in your junk folder and open the e-mail. Click on the arrow next to the “Reply” button and select 'Add sender to contacts list' and 'Always display pictures from sender'. 
Hotmail: Go to your junk folder and select the e-mail(s). Then click at the top of the bar on 'Not spam'. 
Thunderbird: Open the e-mail. Click on 'No Unwanted message'.

On the top right of your screen is a tab 'Login'. Click on it to log in. If you have a mobile log in, click the top right on the symbol with the horizontal lines and then choose 'Log in' from the menu.

Click on 'Dashboard' to enter your personal file. 

Note: if the case for which you want to register is a pre-publication, you cannot yet login.         

ClaimShare is an online platform that lets people or businesses work together to resolve legal conflicts. This cooperation may include finding co-claimants of a legal conflict and/or finding the providers of the funding for a legal case.

Anyone can suddenly become involved in a legal conflict against a powerful party. In many cases, there will be others who have the same problem. ClaimShare helps fellow-claimants find each other, collaborate, and finance the costs and it offers its expertise. Forming a powerful collective helps to ensure more equal opportunities. The goal is a fair solution for everyone.

The service of ClaimShare consists of four parts. ClaimShare: 

  1. helps to make a strategic plan of approach;
  2. helps find fellow claimants and controls the registration process; 
  3. guides the funding of the claim; 
  4. monitors, provides the administration and delivers professional support throughout the entire process up to and including the payout.
It is also possible, in consultation with us, to receive only specific parts of the service. In that case, please contact us. You will find our contact details at the bottom of the page.

Click here for a description of the team.

ClaimShare charges a fixed fee of, on average, 1-5% of the damage that are to be recovered if the claim begins, plus 5% of the recovery if the case leads to a distribution of payment. For funding, we charge 10% of the amount financed. In specific cases this may be different. 

If ClaimShare were to charge in advance for all costs plus a margin, the costs would be high and therefore the threshold for entering into a legal case would also be higher. By not requiring any payment upfront, the threshold remains low.

  1. If the funding takes place via the website, ClaimShare receives 10% transaction costs. If third-parties finance the case, ClaimShare can make different agreements regarding this. 
  2. When the case begins, the acquisition and support costs will be paid out of the predetermined budget. If a case has been funded, this amount has been paid by the funders. They are therefore also at risk.
  3. If a case results in a distribution of payment, the participants will cede to ClaimShare 5% of the payout after the deduction of costs incurred.

The Supervisory Counsel is a pool of qualified experts that on occasion can be appointed in the supervisory board of a case foundation. This monitoring includes among other things the financial monitoring and is described in detail in the articles of incorporation. Because ClaimShare administratively supports the foundations, the monitoring also includes ClaimShare. By working with a fixed Supervisory Board, the quality is guaranteed and we save costs that normally raise the threshold to pursuing a claim.

Yes, for each claim a separate foundation was founded in which the rights and funds of the participants and funders are bundled. This foundation is legally separate from ClaimShare and if ClaimShare goes bankrupt, the rights and funds are unaffected. However, someone will need to take over the supporting tasks of ClaimShare.

Our mission is to make collective legal procedures easier to participate in and thereby to contribute to fair legal solutions. You can read more about us here.

Any questions?

Do not hesitate to contact us. You can reach us by telephone between 9-12 pm (CET). Or you can send us an email using the contact form below. We will contact you as soon as possible!